Meet Ashley; she is a 43-year-old woman with heart disease living in Brookline (an upscale suburban neighborhood of Boston). Over the last 6 months, Ashley has been able to see all of her doctors (including myself) through virtual video visits. Throughout the pandemic, she has not had to step foot into the hospital environment, yet was still provided with all of the necessary resources to manage her condition
Now, I’d like to introduce you to Silvia, a 37-year-old mother of two also suffering from the same heart disease as Ashley. Silvia lives with her family in Chelsea, a town that is just as far away from our hospital as Brookline is, but with markedly different demographics. Unlike Ashley, Silvia has not had the comfort and assurance of virtual visits. Due to her unreliable internet connectivity, Silvia has had to resort to telephone conversations (which are often insufficient) and sometimes even show up in person, despite her concerns of the pandemic.
By way of this pandemic, we have more willingly accepted and implemented the world of virtual healthcare. For clinicians, telemedicine overnight became the best thing since sliced bread. In the midst of the contagion, physicians were able to continue to provide care to their patients in spite of the circumstances keeping us all locked at home. Patients had the opportunity to maintain…
